French · Real conversations

How to say “This isn't what I ordered.” in French

Explain that the item brought to you does not match your order.

Ce n'est pas ce que j'ai commandé.

This isn't what I ordered.

Point to the item and name the correct order when possible.

Use it in three situations

  1. A wrong dish

    Ce n'est pas ce que j'ai commandé.

    This isn't what I ordered.

  2. An incorrect drink

    Excusez-moi, ce n'est pas la soupe que j'ai commandée.

    Sorry, this isn't the soup I ordered.

  3. A takeaway order

    J'ai commandé du thé, mais c'est du café.

    I ordered tea, but this is coffee.

What to watch for

Keep the statement about the order; an accusation about the person's intentions is unnecessary.

Read the whole expression before replacing a detail. The natural wording may use a different order or construction from the English sentence.

Your turn

Imagine restaurant problems. Say this in French: Sorry, this isn't the soup I ordered.

Reveal a sample reply

Excusez-moi, ce n'est pas la soupe que j'ai commandée.

Sorry, this isn't the soup I ordered.

Build a useful exchange

Explain a problem with an order and settle the bill.

This expression in other languages

A note on speaking French

Use vous with strangers, staff, and people you address formally; use tu when that relationship is established. Je voudrais and pourriez-vous can make a request considerate. The most appropriate choice depends on the person and the situation.

Keep accents and apostrophes. A familiar spoken expression may differ from its literal English translation. Read the complete line, including the pronoun and the words that connect the request.

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