German · Real conversations

Hotels: German conversation practice

Manage a stay and explain a room request. Read the exchange, reveal the translations when you need them, then try your part before looking at the sample answers.

A2 · Read and rehearse

Your role: A guest speaking to reception.

Goal: Manage a stay and explain a room request.

Read the conversation

  1. Partner

    Willkommen! Möchten Sie Ihr Gepäck abstellen, während wir Sie einchecken?

    Show English translation

    Welcome! Would you like to leave your bags while we check you in?

  2. You

    Könnte ich mein Gepäck hier lassen?

    Show English translation

    Could I leave my luggage here?

  3. Partner

    Natürlich. Ihr Zimmer ist fertig. Hier ist Ihr Schlüssel.

    Show English translation

    Of course. Your room is ready. Here's your key.

  4. You

    Ist das Frühstück inbegriffen?

    Show English translation

    Is breakfast included?

  5. Partner

    Ja, das Frühstück ist inklusive. Sie sind zurück aus Ihrem Zimmer—ist alles in Ordnung?

    Show English translation

    Yes, breakfast is included. You're back from your room—is everything okay?

  6. You

    Die Klimaanlage in meinem Zimmer funktioniert nicht.

    Show English translation

    The air conditioning in my room isn't working.

  7. Partner

    Das tut mir leid. Wir lassen es reparieren. Morgen ist der Check-out um elf.

    Show English translation

    I'm sorry. We'll arrange a repair. Tomorrow's checkout is at eleven.

  8. You

    Könnte ich später auschecken?

    Show English translation

    Could I check out later?

  9. Partner

    Ja, bis eins. Wir haben auch andere Zimmer frei.

    Show English translation

    Yes, until one. We also have other rooms available.

  10. You

    Könnte ich ein ruhigeres Zimmer bekommen?

    Show English translation

    Could I have a quieter room?

Try your part first

  1. Partner says: Welcome! Would you like to leave your bags while we check you in? Your goal: Could I leave my luggage here?

    Reveal a sample reply

    Könnte ich mein Gepäck hier lassen?

    Could I leave my luggage here?

  2. Partner says: Of course. Your room is ready. Here's your key. Your goal: Is breakfast included?

    Reveal a sample reply

    Ist das Frühstück inbegriffen?

    Is breakfast included?

  3. Partner says: Yes, breakfast is included. You're back from your room—is everything okay? Your goal: The air conditioning in my room isn't working.

    Reveal a sample reply

    Die Klimaanlage in meinem Zimmer funktioniert nicht.

    The air conditioning in my room isn't working.

  4. Partner says: I'm sorry. We'll arrange a repair. Tomorrow's checkout is at eleven. Your goal: Could I check out later?

    Reveal a sample reply

    Könnte ich später auschecken?

    Could I check out later?

  5. Partner says: Yes, until one. We also have other rooms available. Your goal: Could I have a quieter room?

    Reveal a sample reply

    Könnte ich ein ruhigeres Zimmer bekommen?

    Could I have a quieter room?

Make it your own

  • Ask for an earlier luggage drop.
  • Report a different room problem.
  • Ask about checkout on a different day.

Keep the useful expression and change the detail. There can be several appropriate answers; the revealed replies are examples to learn from.

This rehearsal in other languages

A note on speaking German

Use Sie for formal address and du with people you address informally. Könnten Sie …? is a useful polite request. Keep noun capitals and the verb position shown in each complete sentence.

The examples preserve German accents and ß. Read a full sentence before replacing a detail: a subordinate clause can move the verb to the end, and case can change an article or pronoun.

Keep practicing

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