Portuguese · Real conversations

Hotels: Portuguese conversation practice

Manage a stay and explain a room request. Read the exchange, reveal the translations when you need them, then try your part before looking at the sample answers.

A2 · Read and rehearse

Your role: A guest speaking to reception.

Goal: Manage a stay and explain a room request.

Read the conversation

  1. Partner

    Bem-vindo / bem-vinda! Quer deixar as malas enquanto fazemos o check-in?

    Show English translation

    Welcome! Would you like to leave your bags while we check you in?

  2. You

    Posso deixar minha bagagem aqui?

    Show English translation

    Could I leave my luggage here?

  3. Partner

    Claro. Seu quarto está pronto. Aqui está sua chave.

    Show English translation

    Of course. Your room is ready. Here's your key.

  4. You

    O café da manhã está incluído?

    Show English translation

    Is breakfast included?

  5. Partner

    Sim, o café da manhã está incluído. Você voltou do quarto—está tudo bem?

    Show English translation

    Yes, breakfast is included. You're back from your room—is everything okay?

  6. You

    O ar-condicionado do meu quarto não está funcionando.

    Show English translation

    The air conditioning in my room isn't working.

  7. Partner

    Desculpe. Vamos providenciar o conserto. Amanhã, o check-out é às onze.

    Show English translation

    I'm sorry. We'll arrange a repair. Tomorrow's checkout is at eleven.

  8. You

    Posso fazer o check-out mais tarde?

    Show English translation

    Could I check out later?

  9. Partner

    Sim, até uma hora. Também temos outros quartos disponíveis.

    Show English translation

    Yes, until one. We also have other rooms available.

  10. You

    Posso ficar em um quarto mais silencioso?

    Show English translation

    Could I have a quieter room?

Try your part first

  1. Partner says: Welcome! Would you like to leave your bags while we check you in? Your goal: Could I leave my luggage here?

    Reveal a sample reply

    Posso deixar minha bagagem aqui?

    Could I leave my luggage here?

  2. Partner says: Of course. Your room is ready. Here's your key. Your goal: Is breakfast included?

    Reveal a sample reply

    O café da manhã está incluído?

    Is breakfast included?

  3. Partner says: Yes, breakfast is included. You're back from your room—is everything okay? Your goal: The air conditioning in my room isn't working.

    Reveal a sample reply

    O ar-condicionado do meu quarto não está funcionando.

    The air conditioning in my room isn't working.

  4. Partner says: I'm sorry. We'll arrange a repair. Tomorrow's checkout is at eleven. Your goal: Could I check out later?

    Reveal a sample reply

    Posso fazer o check-out mais tarde?

    Could I check out later?

  5. Partner says: Yes, until one. We also have other rooms available. Your goal: Could I have a quieter room?

    Reveal a sample reply

    Posso ficar em um quarto mais silencioso?

    Could I have a quieter room?

Make it your own

  • Ask for an earlier luggage drop.
  • Report a different room problem.
  • Ask about checkout on a different day.

Keep the useful expression and change the detail. There can be several appropriate answers; the revealed replies are examples to learn from.

This rehearsal in other languages

A note on speaking Portuguese

These guides use Brazilian Portuguese. Você is a common everyday address; senhor or senhora may fit a more formal interaction. Eu gostaria and poderia can soften requests without making them complicated.

Keep the accents and nasal spellings, such as não and conexão. Portuguese in Portugal may use different everyday vocabulary or pronouns. The examples aim for broadly understandable Brazilian wording.

Keep practicing

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