Italian · Real conversations

Hotels: Italian conversation practice

Manage a stay and explain a room request. Read the exchange, reveal the translations when you need them, then try your part before looking at the sample answers.

A2 · Read and rehearse

Your role: A guest speaking to reception.

Goal: Manage a stay and explain a room request.

Read the conversation

  1. Partner

    Benvenuto / benvenuta! Vuole lasciare i bagagli mentre facciamo il check-in?

    Show English translation

    Welcome! Would you like to leave your bags while we check you in?

  2. You

    Potrei lasciare qui i bagagli?

    Show English translation

    Could I leave my luggage here?

  3. Partner

    Certo. La camera è pronta. Ecco la chiave.

    Show English translation

    Of course. Your room is ready. Here's your key.

  4. You

    La colazione è inclusa?

    Show English translation

    Is breakfast included?

  5. Partner

    Sì, la colazione è inclusa. È tornato / tornata dalla camera: va tutto bene?

    Show English translation

    Yes, breakfast is included. You're back from your room—is everything okay?

  6. You

    L'aria condizionata nella mia camera non funziona.

    Show English translation

    The air conditioning in my room isn't working.

  7. Partner

    Mi dispiace. Organizziamo la riparazione. Domani il check-out è alle undici.

    Show English translation

    I'm sorry. We'll arrange a repair. Tomorrow's checkout is at eleven.

  8. You

    Potrei fare il check-out più tardi?

    Show English translation

    Could I check out later?

  9. Partner

    Sì, fino all'una. Abbiamo anche altre camere disponibili.

    Show English translation

    Yes, until one. We also have other rooms available.

  10. You

    Potrei avere una camera più tranquilla?

    Show English translation

    Could I have a quieter room?

Try your part first

  1. Partner says: Welcome! Would you like to leave your bags while we check you in? Your goal: Could I leave my luggage here?

    Reveal a sample reply

    Potrei lasciare qui i bagagli?

    Could I leave my luggage here?

  2. Partner says: Of course. Your room is ready. Here's your key. Your goal: Is breakfast included?

    Reveal a sample reply

    La colazione è inclusa?

    Is breakfast included?

  3. Partner says: Yes, breakfast is included. You're back from your room—is everything okay? Your goal: The air conditioning in my room isn't working.

    Reveal a sample reply

    L'aria condizionata nella mia camera non funziona.

    The air conditioning in my room isn't working.

  4. Partner says: I'm sorry. We'll arrange a repair. Tomorrow's checkout is at eleven. Your goal: Could I check out later?

    Reveal a sample reply

    Potrei fare il check-out più tardi?

    Could I check out later?

  5. Partner says: Yes, until one. We also have other rooms available. Your goal: Could I have a quieter room?

    Reveal a sample reply

    Potrei avere una camera più tranquilla?

    Could I have a quieter room?

Make it your own

  • Ask for an earlier luggage drop.
  • Report a different room problem.
  • Ask about checkout on a different day.

Keep the useful expression and change the detail. There can be several appropriate answers; the revealed replies are examples to learn from.

This rehearsal in other languages

A note on speaking Italian

Use tu with friends and Lei with someone you address formally. A request with vorrei or potrebbe can soften the tone; it still helps to say what you need clearly. The examples label the situation so you can choose the appropriate relationship.

Read doubled consonants distinctly and keep the written accents. The English translation explains the intended message; Italian often chooses a different construction rather than matching each English word.

Keep practicing

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