Polish · Real conversations

Hotels: Polish conversation practice

Manage a stay and explain a room request. Read the exchange, reveal the translations when you need them, then try your part before looking at the sample answers.

A2 · Read and rehearse

Your role: A guest speaking to reception.

Goal: Manage a stay and explain a room request.

Read the conversation

  1. Partner

    Witamy! Czy chce pan / pani zostawić bagaże na czas zameldowania?

    Show English translation

    Welcome! Would you like to leave your bags while we check you in?

  2. You

    Czy mogę tu zostawić bagaż?

    Show English translation

    Could I leave my luggage here?

  3. Partner

    Oczywiście. Pokój jest gotowy. Oto klucz.

    Show English translation

    Of course. Your room is ready. Here's your key.

  4. You

    Czy śniadanie jest wliczone?

    Show English translation

    Is breakfast included?

  5. Partner

    Tak, śniadanie jest wliczone. Wrócił pan / Wróciła pani z pokoju—czy wszystko w porządku?

    Show English translation

    Yes, breakfast is included. You're back from your room—is everything okay?

  6. You

    Klimatyzacja w moim pokoju nie działa.

    Show English translation

    The air conditioning in my room isn't working.

  7. Partner

    Przepraszam. Zorganizujemy naprawę. Jutro wymeldowanie jest o jedenastej.

    Show English translation

    I'm sorry. We'll arrange a repair. Tomorrow's checkout is at eleven.

  8. You

    Czy mogę wymeldować się później?

    Show English translation

    Could I check out later?

  9. Partner

    Tak, do pierwszej. Mamy też inne wolne pokoje.

    Show English translation

    Yes, until one. We also have other rooms available.

  10. You

    Czy mogę dostać cichszy pokój?

    Show English translation

    Could I have a quieter room?

Try your part first

  1. Partner says: Welcome! Would you like to leave your bags while we check you in? Your goal: Could I leave my luggage here?

    Reveal a sample reply

    Czy mogę tu zostawić bagaż?

    Could I leave my luggage here?

  2. Partner says: Of course. Your room is ready. Here's your key. Your goal: Is breakfast included?

    Reveal a sample reply

    Czy śniadanie jest wliczone?

    Is breakfast included?

  3. Partner says: Yes, breakfast is included. You're back from your room—is everything okay? Your goal: The air conditioning in my room isn't working.

    Reveal a sample reply

    Klimatyzacja w moim pokoju nie działa.

    The air conditioning in my room isn't working.

  4. Partner says: I'm sorry. We'll arrange a repair. Tomorrow's checkout is at eleven. Your goal: Could I check out later?

    Reveal a sample reply

    Czy mogę wymeldować się później?

    Could I check out later?

  5. Partner says: Yes, until one. We also have other rooms available. Your goal: Could I have a quieter room?

    Reveal a sample reply

    Czy mogę dostać cichszy pokój?

    Could I have a quieter room?

Make it your own

  • Ask for an earlier luggage drop.
  • Report a different room problem.
  • Ask about checkout on a different day.

Keep the useful expression and change the detail. There can be several appropriate answers; the revealed replies are examples to learn from.

This rehearsal in other languages

A note on speaking Polish

Polish distinguishes familiar ty from polite pan and pani. Choose pan when addressing a man and pani when addressing a woman formally; the paired forms shown in examples are alternatives, so say one. A formal question usually uses a third-person verb, such as Czy może pan …? First-person past and conditional forms can change with the speaker’s gender.

Keep letters such as ą, ę, ł, ń, ó, ś, ź, and ż. Noun and adjective endings can change with their role in the sentence. Learn the complete expression before replacing a name, object, or time.

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