Hindi · Real conversations

Shopping and returns: Hindi conversation practice

Explain a return and check the available options. Read the exchange, reveal the translations when you need them, then try your part before looking at the sample answers.

A2 · Read and rehearse

Your role: A customer taking clothing back to a shop.

Goal: Explain a return and check the available options.

Read the conversation

  1. Partner

    नमस्ते। मैं आपकी कैसे मदद कर सकता / सकती हूँ?namaste. main aapki kaise madad kar sakta / sakti hoon?

    Show English translation

    Hello. How can I help you?

  2. You

    मैं इसे वापस करना चाहता / चाहती हूँ।main ise vaapas karna chaahta / chaahti hoon.

    Show English translation

    I'd like to return this.

  3. Partner

    क्या आपके पास रसीद है?kya aapke paas raseed hai?

    Show English translation

    Do you have the receipt?

  4. You

    हाँ, यह रही।haan, yah rahi.

    Show English translation

    Yes, here it is.

  5. Partner

    धन्यवाद। आप बदलना चाहेंगे / चाहेंगी या पैसे वापस लेंगे / लेंगी?dhanyavaad. aap badalna chaahenge / chaahengi ya paise vaapas lenge / lengi?

    Show English translation

    Thanks. Would you prefer an exchange or a refund?

  6. You

    क्या मैं इसे बड़े साइज़ से बदल सकता/सकती हूँ?kya main ise bade size se badal sakta/sakti hoon?

    Show English translation

    Can I exchange it for a larger size?

  7. Partner

    ज़रूर। इस साइज़ में क्या समस्या है?zaroor. is size mein kya samasya hai?

    Show English translation

    Of course. What's wrong with this size?

  8. You

    यह मुझे ठीक से नहीं आता।yah mujhe theek se nahin aata.

    Show English translation

    It doesn't fit.

  9. Partner

    बेहतर साइज़ ढूँढ़ते हैं। आप घर पर भी पहनकर देख सकते हैं।behtar size dhoondhte hain. aap ghar par bhi pahankar dekh sakte hain.

    Show English translation

    Let's find a better size. You can also take it home to try.

  10. You

    इसे वापस करने के लिए मेरे पास कितना समय है?ise vaapas karne ke liye mere paas kitna samay hai?

    Show English translation

    How long do I have to return it?

Try your part first

  1. Partner says: Hello. How can I help you? Your goal: I'd like to return this.

    Reveal a sample reply

    मैं इसे वापस करना चाहता / चाहती हूँ।main ise vaapas karna chaahta / chaahti hoon.

    I'd like to return this.

  2. Partner says: Do you have the receipt? Your goal: Yes, here it is.

    Reveal a sample reply

    हाँ, यह रही।haan, yah rahi.

    Yes, here it is.

  3. Partner says: Thanks. Would you prefer an exchange or a refund? Your goal: Can I exchange it for a larger size?

    Reveal a sample reply

    क्या मैं इसे बड़े साइज़ से बदल सकता/सकती हूँ?kya main ise bade size se badal sakta/sakti hoon?

    Can I exchange it for a larger size?

  4. Partner says: Of course. What's wrong with this size? Your goal: It doesn't fit.

    Reveal a sample reply

    यह मुझे ठीक से नहीं आता।yah mujhe theek se nahin aata.

    It doesn't fit.

  5. Partner says: Let's find a better size. You can also take it home to try. Your goal: How long do I have to return it?

    Reveal a sample reply

    इसे वापस करने के लिए मेरे पास कितना समय है?ise vaapas karne ke liye mere paas kitna samay hai?

    How long do I have to return it?

Make it your own

  • Exchange for a different size.
  • Ask for a refund.
  • Explain that the receipt is digital.

Keep the useful expression and change the detail. There can be several appropriate answers; the revealed replies are examples to learn from.

This rehearsal in other languages

A note on speaking Hindi

These examples generally use respectful आप (aap). Familiar तुम (tum) changes the verb ending, and तू (tu) can sound too intimate or disrespectful in the wrong relationship. Where gender changes a first-person form, choose the version that describes the speaker.

Read the Devanagari alongside the romanization. Romanization is a reading aid rather than an exact description of every sound. Everyday Hindi can use familiar loanwords, while a literal English word order may sound unnatural.

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